Name: Felicity Sheppard
Position: Administration Where are you from? Melbourne (mostly Mornington Peninsula). What are your interests and hobbies? Gardening, spending time with family, food and wine, reading when I can. What is your background in the insurance industry? Prior to having children, I worked as a business analyst for what was then Aviva insurance, working with the Navigator investments team, then later with Navigator Asia from Melbourne. What attracted you to Quantum? I really appreciate the friendly, welcoming team of people with whom I work. It has been a great opportunity for me to get back into the workforce after a long break bringing up three boys. The work is fascinating, very varied, and suits my precise and organised nature. It also takes me back to my school days when I studied art appreciation throughout my senior years! All those gallery visits and studies of artists and cultures are being revived with enthusiasm. There are plenty of other insurers and underwriting agencies - why should a broker use Quantum? We can do a wide range of insurance products with very knowledgeable experts in the team. Highly technical queries can be answered quickly because of our extensive experience. We are responsive and focus on providing timely service. What does the future hold for yourself and/or Quantum? At the moment, I look forward each day to getting involved with the next renewal or new business to quote. I’m learning a lot about this extraordinary sector of the industry and all the quirky and interesting things surrounding it.
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